Water Quality

Cloudy "Milky" Water - RO-90

  Problem: Cloudy and aerated "milk" water from RO spigot clears up in a while. Causes: Air in water source, accumulates on top of tank, and dispenses out of RO spigot. Most likely the clou...

RO-90 Color/Taste/Smell

  Problem Causes Solution 1 Milky Colored Water Air in the system Air in the system is a normal occurrence with intial starting up the RO system. This milky color look will disap...

RO-90 Ultra Reverse Osmosis Troublshooting

Below are the common problems you might encounter as an APEC RO Owner. Please identify the problems on your RO Unit with the help of the diagrams. Click on the problems for solutions and lite...

RO-45 model & RO-90 model

Waste Water: Slow to No Shutoff The causes of Slow Waste Water Shut Off and No Waste Water Shutoff are listed in the timeframe that you've owned your RO syste...

RO-45 model - Waste Water: Slow to No Shutoff

The causes of Slow Waste Water Shut Off and No Waste Water Shutoff are listed in the timeframe that you've owned your RO system. The grey background applies ...

Troubleshoot Guide: Bad Taste or Bad Smell

RO-45 Model To help us diagnose the "Bad Taste or Smell" problem in your RO water, you would need to: Check the TDS (contaminant) level at different ...

RO-45 model - Slow and Little RO water output

  The causes to the output problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and the white background applies to...

RO-45 model - Vibration/Noise

Noise can be sporadic and periodic as a result of a sudden surge in water pressure in your household. If it occurs, don't be too over-anxious to pinpoint the cause. Observe and give it a fe...

RO-45 model - No RO water output

The causes of the output problem are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 mont...

RO-45 model - Leaks

  We suggest that after you install the RO system you put a paper towel underneath the RO system to determine if any minor leaks exist. Make sure all connections are securly tight and teflo...

RO-45 model - High TDS

The causes to the High TDS are listed in the timeframe that you've owned your RO system. The grey background applies to systems in use for under 3 months and...

RO 45 - Troubleshoot Guide: No Shut-Off

Test ASO & Check Valve When the wastewater from your RO runs non-stop all day, and cannot shut off even when the tank is full. 3 possible causes: Broken or Insensitive Auto Shut Off (AS...

RO-45 - Waste Water Ratio Test

Purpose: The RO takes 4-5 gallons of waste water to make 1 gallon pure water. So the "Waste Ratio" should be 4:1 to 5:1. If waste water is less than this ratio, the TDS will be high. See Figure 1 ...

RO 45 - TDS Test

How to Use the TDS Meter The TDS* meter is used to test your water's quality before and after the RO system. It also tells you when the membrane needs to...

Troubleshoot Guide: Bad Taste or Bad Smell - RO-45

To determine what's causing the "funny" taste, please do the following for us: Check the TDS (contaminant) level at different points along the system. Do a taste test at these points to id...